Reference

Open the hiatoto Privacy Policy

Your account details, phone verification, wallet references and device signals are explained in the hiatoto Privacy Policy, so you know what we collect and why.

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hiatoto Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our Privacy Policy covers the details you enter when opening an account, including your phone number and verification status, plus records created when you use account functions. A DANA, OVO, GoPay or QRIS payment may create a reference, amount, status and timestamp so we can match

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the account action and resolve a receipt question. Bank transfer and virtual account records may include the receiving rail and reconciliation reference. We also receive technical details such as browser type, device identifiers, approximate location signals and cookie choices. We use these details to provide access,
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detect unusual account activity, answer support requests and meet applicable legal duties. Processing and eligibility depend on local law; where local law permits, you can ask how your records are used or request an applicable correction.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT THE TEAM

Contact us about your account data

A direct support route helps when a Privacy Policy question concerns your account, wallet reference or device record.

Account data request Use the account support contact to ask what personal details are held for your hiatoto account, why they are used, and which records can be corrected under applicable local rules.

Wallet record check If a DANA, OVO, GoPay or QRIS reference looks unfamiliar, send the receipt reference through support. We can compare its status with the account record without asking you to share a wallet password.

Access concern For an unexpected login or device signal, contact support from the account route shown on the site. We may request phone verification before discussing records or changing account contact details.

DATA PRACTICES

Check our data handling steps

We keep this policy practical by linking each data category to an account action: phone verification supports account access, payment references support reconciliation, and device signals help identify unusual activity.

Collection

We collect details you submit during account opening, phone verification and support contact, then add transaction references such as DANA or bank transfer status when those records are needed for account service.

Purpose

We use account and device details to provide access, connect a payment reference to the correct account, investigate unusual activity and respond to a question about your Privacy Policy rights.

Cookies

Cookies and similar browser storage can remember session settings and help us understand whether a login request belongs to the same device. Your browser controls can remove or restrict them.

Account security

Phone verification is part of our account access checks. We may compare login, device and account signals when activity looks unusual, and we will not ask for your wallet password through support.

Retention

We retain account, support and payment records only as long as needed for the stated purpose, account resolution or applicable legal duties. Some records may remain after closure where a rule requires retention.

Changes and contact

To request access, correction or deletion where available, contact us through the support route shown in your account. Include the request type and phone detail so we can verify ownership.

Find answers about the Privacy Policy

These Privacy Policy questions cover the points you are most likely to check before opening or using an account. We focus on account records, local payment references, cookies, security checks and the practical route for requesting changes.

The hiatoto Privacy Policy covers account details, phone verification, device and browser signals, cookies, support messages and payment references connected with DANA, OVO, GoPay, QRIS, bank transfer or virtual account activity.

We use your phone number to create and verify account access, help match support requests to the correct record and identify unusual activity. We may ask for verification before changing personal account details.

Yes. The Privacy Policy explains that DANA and QRIS activity can produce a reference, amount, status and timestamp. These details help us reconcile an account action and answer payment-record questions.

Cookies can retain session settings and help recognise a continuing login request. We may also use technical browser signals for security checks. You can remove or restrict cookies through your browser controls.

You can contact us through the support route shown after account access and request access or correction where available. Include your account phone detail and request type so we can confirm ownership.

We keep records for the stated service purpose, account resolution or applicable legal duties. Retention can vary by record type, and some payment or support records may remain after account closure.

The policy is written for Indonesian account activity, but processing and eligibility depends on local law. Where local law permits, contact us if you need clarification about your location or available privacy request.

Open the hiatoto Privacy Policy

Contact us about your account data

Check our data handling steps

Collection

Purpose

Cookies

Account security

Retention

Changes and contact

Find answers about the Privacy Policy

01 What does the hiatoto Privacy Policy cover?

02 Why does hiatoto need my phone number?

03 Does the Privacy Policy include DANA and QRIS data?

04 How does hiatoto use cookies on my device?

05 Can I request a copy or correction of my account data?

06 How long does hiatoto keep payment and support records?

07 Does this Privacy Policy apply everywhere in Indonesia?

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